Service Officer

Command Service Officers receive regular training and timely updates on regulations, policies and business processes. With the introduction of the Canadian Forces Members and Veterans Re-establishment and Compensation Act, commonly referred to as the New Veterans Charter (NVC), and with the ongoing Veterans Health Services Review likely resulting in fundamental changes to the way VAC delivers the three component programs of Health Services (Long Term Care, Veterans Independence Program and Treatment), they must deal with a complex service delivery process.

Command Service Officers complete an enhanced security check, and are regularly trained and updated on security processes and regulations are deemed eligible to access very sensitive information.

There is inherent flexibility in contacting any Command Service Officer via telephone, fax, or e-mail contact. The list of all Command Service Officers can be found on The Legion web site at / Service Bureau / Service Officers. The Toll Free line for the Dominion Command Service Bureau is 1-877-534-4666 (1-877-LEGION6). Services provided by The Legion to Veterans, spouses and dependents are provided at no cost, irrespective of Legion membership.

New Brunswick Command Service Officer

Service Officer
Lisa Sullivan

Address and Contact Information
490 Douglas Avenue
Saint John, NB E2K 1E7
Phone: 506-634-8850
Fax: 506-633-4836
Toll Free: 1-866-320-8387 (VETS)